At the time, I had the insight that this was the same challenge many potential audience members faced. People who may not have participated or attended arts events, upon maturing personally and financially, might desire to start becoming involved but don’t know where to learn about doing so.

At the time my suspicion was that whatever delivery system solved the arts administrators’ problem could probably be used to provide information to audiences.

But now, 6-7 years on, I am not sure a solution as arrived for either group. If anything, the situation has become even more difficult due to need to choose from among a greater proliferation of choices. There is far more information flowing from arts bloggers, forum discussion groups and social media sites like Twitter and Facebook. But there are no consolidated, dependable sources of information to tap into. The individual must attempt to curate their own information.

Even though I am judicious in who I follow on Twitter and via my news reader, it is often all I can do to keep up with the flow of information coming to me. If I weren’t motivated both by a desire for professional development and material to blog about, I think I might give up on making a serious effort to stay current.

But your mileage may vary as they say. If anyone has found a method to gain the professional guidance and information they seek and not become overwhelmed by the experience, please share it.

Likewise, if you know of a good resource for audiences seeking orientation about the arts that doesn’t condescend, let me know as well.

However, as I noted in a post some years ago inspired by Drew McManus’ thoughts, a leadership approach can be detrimental to your organization.

I searched again this year and if anything there are only more articles that point you toward leadership over managing. Many portray managers as authoritarian and inflexible. However, as I noted in my entry there are those who acknowledge the need for both roles and the capacity of managers to be flexible and creative.

One of those I quote suggests that what might be contributing to the view of management as being detrimental to companies is that there is such a push toward leadership, no one is investing the time to develop excellent management skills.

One of the great things about the report is that it talks about the impact of the Wisconsin Idea on the arts in that state with artists crisscrossing the state helping farmers and townspeople learn how to paint, write plays and learn how to sing together.

I put a number of great quotes in my entry, but one I omitted which seems just as relevant now as it was when UW-Madison President Glenn Frank said it in 1925:

There’s a gap somewhere in the soul of the people that troops into the theater but never produces a folk drama…. The arts are vital, if in the years ahead we are to master instead of being mastered by the vast complex and swiftly moving technical civilization born of science and the machine….

Even if you don’t see your organization as serving a rural community, the reflections by the grantees about what they did wrong in their approach to serving their community, how they rectified it and how things turned out splendidly just the same.

It isn’t often you see this sort of humility in grant reports and it can serve as an example of what to emulate.

While I was looking back at old posts for topics to revisit while I moved jobs, I came across an entry that reminded me about the exercises Drew had run. It all seemed so timely that I knew I had to call attention back to them.

Drew recounted his experiences running mock negotiations with Andrew Taylor’s graduate students at UW-Madison in two parts.

The first part was pretty fascinating to read about as the students immediately identify problems with the accuracy of the financials they, as the musicians negotiating committee, were given by the orchestra management.

“students seemed to expect that this was all some mistake and they would receive the “correct” figures at some point. In several cases, students claimed that an organization’s figures simply couldn’t be this messed up but I helped them along with relating a number of real life examples so they could begin to establish a useable frame of reference.”

Upon realizing that Drew hadn’t misunderstood the “mock” part of the exercise to mean he mocked them with absurd scenarios, those playing the part of the musician negotiation committee begin to get very angry. They accused the management of incompetence in the face of what Drew notes are no-win proposals orchestra musicians are often faced with.

Drew had previously run the same exercise with music students at the Eastman School of Music. What happens next may be illustrative of the difference in outlooks between music students and management students.

Instead of coming back to the table with a counteroffer,

With a certain sense of smug satisfaction, they informed management that they believe the organization is being mismanaged and unless they were presented with a better offer, they were going to break away from SimOrchestra and form their own, musician run, ensemble. In a sense, they were going to take their ball and go home.

… I then inquired if they put together a counter-offer that would provide the board with a better idea of what the musicians found acceptable. They informed me that they did not have such an offer and, furthermore, they refused to craft a counter-offer and reiterated that they felt confident that they could create an organization that had an annual budget equal in size, compared to what the board was currently offering them all while creating a better artistic product than is currently produced.

That pretty much brought the exercise to a close. Drew discusses the debrief in the second entry on the exercise. The students were eager to learn how they, as managers of the future, could avoid the mistakes and problems they perceived in the management’s offer, including the error filled financial statements.

Another student was curious how musicians could come back with a counter-offer at all given that the management’s initial offer was so egregious. They said it would be extremely frustrating to present a counter-offer that management would perhaps perceive as ridiculous as the musicians found management’s offer. “So what happens then, do we just keep going back and forth until we meet in the middle?” the student asked.

Unfortunately, the answer is both yes and no. Nevertheless, this question opened the door to another core component of the mock negotiation session: the environment of collective bargaining agreement negotiations isn’t black and white. Instead, there’s an inherent political dynamic which increases proportionally based on the severity of the negotiating atmosphere.

[...]

Based on conversations with some of the students later that afternoon and the next day, I observed that they were beginning to understand that, as the managers of tomorrow, they need to be prepared to enter into an administrative world that is neither perfect nor cut and dry. They also learned that they can’t rely exclusively on their academic management skills to get them through the woodshed experiences all organizations face at some point in their development.

Drew also wrote up a comparison between the UW-Madison session and the Eastman School of Music sessions for those who are curious.

As I went back to re-read these these entries in the context of all the contentious contract negotiations that have occurred in the intervening seven years, I wonder if administration and musicians both found themselves in situations as impossible, if not more, than the scenario presented to the students.

Even in the face of an unfair labor practice complaint that Drew notes would have resulted from the musicians walking away from the table as the students did, I am surprised we haven’t seen at least one group of musicians stand up and decide to form their own new organization.

The fact that they haven’t may be a testament to the difficult operating environment orchestras face and a recognition that it isn’t so simple to avoid the ridiculous set of circumstances with which the students were presented.

That reminded me of a post I did about a meeting I attended where a freelancer who wrote for a number of publications told all those assembled that themed seasons weren’t really of interest to media outlets anymore either.

But I wondered if themed seasons shared across different arts organization didn’t have some attraction for audiences. I had noted that one place I worked participated in an Oscar Wilde themed season which included a “Go Wilde!” card people could use for discounts at each venue.

Granted, that was over a decade ago, but I am still curious about whether readers have had any experience mounting a similar program in their communities.

People might be interested in a program where they were guaranteed some sort of prize for visiting 4 out of 10 events in the course of a year and getting a passport stamped. Anyone who completed that much could be entered into a drawing for a greater prize.

If you encouraged people to post pictures of their passports on Facebook every time they attended, that could generate some buzz for the program. Not to mention, people could point to their social media post to prove their attendance if they lost the passport half way through the year and had to get a new one.