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Michael Kaiser

Trespassing Won’t Make You Many Friends

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The Non Profit Quarterly had a piece by Simone Joyaux which I suspect reflects what will be the necessary practice in fund raising for the future.

She asks fund raisers to stop asking their board members to trespass on their family and friends.

Trespassing is when you ask your friends or colleagues to give gifts and buy tickets . . . just because they are your friends and colleagues. This is the personal and professional favor exchange. This is obligation to a person rather than a cause. It’s a lousy way to raise money. It’s offensive. It alienates the asker and the askee. And it’s not sustainable.

[…]

How often have you, as a fundraiser, asked your board members to name names? How often have you asked them to bring in a list? Did you ask your board members to write notes on the letters that you planned to send to their list?

I say again, trespassing is a bad idea. It alienates board members. It alienates the friends and colleagues of board members. It doesn’t produce loyal donors or sustainable gifts.

Joyaux advises asking board members to suggest those they believe might be interested in supporting one’s organization and then inviting them to learn more about the organization. In the process of interacting with these people, one can gauge whether they are interested in what the organization does and perhaps what specific manifestation of the mission they may be disposed to supporting. From there you can work on cultivating a relationship with them that may see them more involved with the organization.

This suggestion isn’t terribly earth shattering or new. I have heard Kennedy Center President Michael Kaiser say this is essentially what he does to garner support for the organizations he leads. When I first heard him speak about how he evaluates what people may be interested in and only really approaches them in relation to their interests, it seemed a less daunting and more considerate approach than soliciting everyone for every cause, even though it is much more time consuming.

As Joyaux notes, existing supporters like board members are probably going to be more comfortable implementing an organizational relationship building approach. After all, they invested the time to develop their personal relationships with friends and colleagues. While they may be willing to donate the fruits of that investment to their favorite non-profit, those relationships were built on entirely different circumstances which may not be entirely compatible with a request for support of a non-profit.

Now that social media allows people to be approached for their support every time they turn on a computer or pick up the phone, it is likely that only those organizations that take the time to cultivate a relationship with people will earn sustained support.

Not that social media won’t be a good tool for keeping people engaged with the organization’s work. It may just not be the strongest method for the organization and individual to gain a good mutual understanding and appreciation of each other’s priorities.

N.B. My apologies. Some how I ended up omitting the link to Joyaux’s piece when I first posted this entry.

Ford’s Fresh Angle On The Arts

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One of the activities the Ford Foundation is engaging in as part of their celebration of 75 years is a series of forums focused on issues of social justice. The first of these, held on May 4 had an arts focus. I have been watching the videos of the sessions on the site and still have a few more to go but I wanted to reflect on what I have seen. The event utilized Cover It Live to aggregate the observations of the social media people who were present so you can review their record of the proceedings as well.

In the lunch time discussion between NEA chair Rocco Landesman and former NY Times journalist, Frank Rich, called “Roccing Out: A Lunch Conversation” (sorry, no direct link you will have to scroll down the page), they went over a number of issues, including Landesman’s now famous comments about supply of arts exceeding demand. What I found most interesting was Landesman’s discussion of his efforts to create a private-public partnership between the NEA and private foundations to better serve the arts constituencies.

I found myself wondering if the association would constrict private foundations’ vision toward that of the U.S. government since they are obviously an influential player or if the NEA’s vision would broaden to more encompass the myriad aims of the private funders. I could see the NEA funding possibly expanding as its chair goes before Congress to mention that influential foundation X was bringing Y amount to their partnership. Or it could backfire and Congress could decide it only proved there was plenty of private money out there. Though if GE and oil companies can make billions, not pay taxes and still receive subsidies, there has to be a way to successfully frame the argument.

Landesmann also discussed how he is trying to work with other departments of the federal government to get them to emphasize and use the arts in their programs. He described his efforts as being the coo-coo bird who lays his eggs in other bird’s nests for them to raise since they have more resources than he does. Two examples he used were aligning the arts with transportation projects and housing and urban development.

The other session I watched was “Sharing the Stage: Globalization and Cultural Might.” The thing that grabbed me was the discussion of how construction of arts and cultural centers were seen by countries as a symbol of having made it. Having such buildings were seen as conferring credibility as an accomplished, modern culture and society upon the country. The problem is that some countries haven’t thought about actually inhabiting the buildings with art.

Michael Kaiser of the Kennedy Center talks about traveling to Riyadh, Saudi Arabia and walking around a magnificent art center located far from the population that has never really had any performances in its 15 years of existence. He mentioned another large facility being constructed in the same country where they have projected no operating costs because it will be run entirely by volunteers. Vishakha N. Desai, President of the Asia Society, mentioned that China has plans for building hundreds of museums, but when she asked the mayor of Shanghai what would be put in them, she was told they would figure that out.

The point they were making was that there was something of a misunderstanding in governments in whether the value in art resided in the buildings or the artists. There was some discussion, especially when they opened up the floor for questions and comments, about the importance of having places to exhibit and perform work as well as to train managers to properly empower and enable the work of artists.

My first reaction to this talk about the building bringing prestige was the thought that this is what comes of promoting the economic value of the arts. This came mostly as a result of thinking about all the money and resources that went into the construction. I soon realized though that what the governments really sought was not the tangible value, but to trumpet the intangible value of their country’s culture. They have world class facilities in which to feature world class artists, heavily represented by artists of their own country.

In the US we have been arguing that arts and culture are one of the things about our country that make it great and strengthen the national character. It is difficult to criticize a government who agrees with that and wants to invest huge amounts of money to draw world wide attention to that fact.

Except, of course, that the Field of Dream expectation that if you build it, the artists will come to inhabit the facility and bring life to it is somewhat erroneous. It takes some significant effort and planning to cultivate an artistic life for a facility. My strong suspicion is that the construction of these facilities didn’t involve a lot of input from artists who represented the type envisioned to perform/use the building and the facilities may not be suitable to their needs at all necessitating some immediate renovations.

Arts Administrator Residencies-Is There A Need?

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I am not quite sure what drew my eye to it but Fractured Atlas did an interview with the founders of the Philadelphia Art Hotel this January. I don’t know why, but the project just looks and sounds a like a cool idea.

Personally, if I were a visual artist, I would probably tend toward the residencies in rural settings which is where a lot of them are located. Ready access to the Philadelphia art scene is not to be undervalued though.

I would probably sell my children into slavery to participate in the Arts/Industry program at the John Michael Kohler Arts Center.

It is probably fortunate then that I am not a visual artist. And I don’t have kids either. That is probably better since they have a performing arts program and I would still love to work there for the washrooms alone!

I don’t really talk about artist residencies too much. Perhaps because there aren’t too many for arts administrators. If you check the residency search tool at the Alliance of Artistic Communities website, administration is not even a search option. The only place I am aware of that offers one is The Studios of Key West which I wrote about 18 months ago.

I start to think that people like Michael Kaiser are correct when he talks about how few training opportunities there are to make people good arts administrators. There aren’t many opportunities for them to take a retreat and do research. Though to be fair, residencies for arts managers isn’t really part of the ethos. Arts administrators don’t get granted long periods of time to hone their skills. I don’t know if there is a market for offering residencies to them. How many administrators would ask for the opportunity? Most would say they don’t have the time. Kaiser talks about starting his day at 4 am which pretty much reflects the trend for many arts administrators.

One might say the Kennedy Center’s Art Management Fellowships are a sort of residency for arts managers. It combines practical work experience around the Kennedy Center with classes on relevant topics. And I believe they provide a $20,000 stipend to support yourself which is really pretty decent compared to what I was paid to intern. Though since the fellowships are for mid-career administrators,they would be bringing much more to the table than an intern would.

In any case, I would imagine the days there are just as long and involved as the position the arts manager left to become a fellow. That doesn’t give a lot of time for reflection and thinking about what the future of the arts might be and how one can restructure their organization to move forward to acknowledge these changes.

This summer I waswoolgathering a little about taking advantage of low real estate prices in Detroit to help grow an arts community there. I wonder if I was being too narrow in my vision and should have been thinking of including opportunities for arts managers to cultivate their skills too since there are so few opportunities.

Staying Married To The Artistic Process

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I came across an interesting article in The New Republic, by way of Arts and Letters Daily that suggested that a shift in business school orientation partially contributed to the loss of manufacturing jobs in the United States. At one time universities focused on training graduates to manage manufacturing businesses and often had mini-factories on campus to give students practical experiences.

The focus since about 1965 has shifted to finance and consulting. While this has been largely beneficial for the economy, (until they started creating bad financial products), it is one of the reasons why the country has become weaker in manufacturing. That has been pretty bad for the country.

“Harvard business professor Rakesh Khurana, with whom I discussed these questions at length, observes that most of GM’s top executives in recent decades hailed from a finance rather than an operations background….But these executives were frequently numb to the sorts of innovations that enable high-quality production at low cost. As Khurana quips, “That’s how you end up with GM rather than Toyota.”

At first this was just an interesting theory to me, but then I realized that this describes exactly what people are afraid will happen if arts organizations are “run more like a business.” The fear is that decisions will rest entirely on return on investment and will be divorced from the manufacturing process as it were.

There was a time I would not have imagined that any arts organization would have a disconnect between the administration and the artists. I assumed that the administrators would be passionate about the arts with which they were associated. Why else would someone work so hard for so little pay?

Nearly five years ago, I cited observations that orchestra administrations were disassociated from the performances and performers. Given all the conflicts and closures since then, I don’t think the overall environment has gotten any better since. I also don’t assume that this situation is necessarily unique to the orchestra world.

In the last week I have heard Michael Kaiser on his Arts in Crisis tour and Andrew Taylor debating the utility of the arts management degree. In both conversations there was an obvious focus on training arts managers well. But the necessity for training boards well was mentioned too.

It seems to me that maybe the need to advocate the intrinsic value of the arts is necessary internally in addition to external constituencies. Perhaps one of the dangers of emphasizing the economic contribution of the arts to the community is that it creates greater expectations for boards and administrators that the art and its creators be ever more economically viable as well.

Wry Kaiser

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Michael Kaiser was in town as part of his Arts In Crisis tour. The session was videoed. I don’t know if it will be placed on the internet, but the content was pretty much the same as when he spoke in Madison, WI. I had watched that video back when Andrew Taylor discussed Kaiser’s visit to Madison. If the video of our local session becomes available, I will post it.

I am not going to give a synopsis of his talk here as I am wont to do. His thoughts are pretty widely disseminated through videos like the in WI and via his column on Huffington Post. I am just going to reflect a little on the experience.

He was a very entertaining speaker and the session was quite enjoyable. I encouraged my Assistant Theatre Manager to go because he hadn’t really heard any of this before. And our discussions after about how we should proceed were pretty productive.

Our mayor is the chair of the culture and tourism committee of the National Conference of Mayors and he is pretty enthusiastic about those causes. (He also bills himself as the “Singingest Mayor In America.” I was surprised that he didn’t take the opportunity today.)

He spoke, I think longer than anyone expected, about how important the arts are. He also stayed for the full 1.5 hour session. This impressed on me how important the topic of the arts was to him because he is always on the go. I have seen him get off a 7 hour flight that crosses the international dateline, speak at a meeting about public transportation and then out to another meeting. Since he was still around as the Q&A started, the moderator brought him back up to the stage to field questions about the arts in the city.

A few observations about the session with Kaiser. The first isn’t predicated on something he said. The session opened traditionally with a welcoming chant and then a hula display. I am not Hawaiian, nor am I practitioner of any Hawaiian performing arts. However, my investment in those art forms were such that I wished they had done a slightly different program. The hula was accompanied by singers playing ukelele. This is something many people are familiar with due to movie depictions. So what I found myself wanting was for a performance on ipu heke–double gourd drum. I wanted him to go away perhaps surprised about Hawaiian performing arts and knowing more than he knew when he arrived.

Later, I was gratified to hear him say that was what he aimed for in his programming–having people surprised at some of the events he put together. His example was the Arab Festival at the Kennedy Center earlier this year. He noted nobody expects you to celebrate Arab art in the current political climate.

At one point he underscored how much the arts are dependent on the kindness of strangers when it comes to arts education. This is no great revelation, I am sure. He gave the example of a 3rd grader who benefits from her teacher loving the arts and providing many opportunities for exposure. When the child moves on to 4th grade, if the teacher doesn’t like the arts, then the child doesn’t get any exposure. If the 4th grade teacher doesn’t like math, they don’t have the option of shirking instruction in that. It occurred to me this is actually the case even in states that mandate an arts component because few schools value the subject enough to monitor compliance or ensure a valuable experience.

For me, the talk solidified and confirmed some thoughts I had over Thanksgiving about how I should be approaching various elements of my job. It was good to have the Assistant Theatre Manager start to move in the same direction. I hadn’t really spoken with him about my thinking yet because I hadn’t entirely figured out how to put it into practice. Today was a good catalyst for that conversation.

Planning 2010-2011

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Had a meeting with my booking consortium today and learned some interesting things.

First of all, in relation to my post on advocating to keep our state arts council staff from being laid off. I was told that during the hearing, it came to light that the decision to lay the staff off came after all a consultation with all the unit heads–except the council’s executive director. Apparently it was felt the arts council was not an important unit and the grant administration could be accomplished by the general state accounting staff. Then it was decided that the grant administration was specialized knowledge the accountants couldn’t handle themselves so the executive director and one assistant should be kept to help the accountants. (So the restoration of two of about 10 people slated for layoffs.)

The final decision has yet to be made. It did occur to me that while we can recite the economic impact of the arts stats in our sleep, there are still people who don’t know the arts contribute to economic activity. The president of our group said he was able to easily point to a recent $10,000 artistic fee payment that yielded $150,000 in additional direct spending independent of any restaurant checks, parking fees and babysitter payments.

Second thing I learned is that with funding so uncertain, especially among universities, a lot of tour decisions are being made much later in the year. Apparently this was a topic of conversation at a recent regional conference. Because we depend so heavily on artists touring the West Coast to keep our prices down, we will have to make our own decisions for the 2010-11 season months later than we usually do because opportunities may never emerge. I am sure since four of our members are associated with universities this will just perpetuate the cycle of postponed decisions.

One of the positive things I noticed during the meeting was people were proposing many more artists I could afford to present. Last year’s cycle seemed to emphasize higher paid acts, but fewer of them. I haven’t quite analyzed how things resolved themselves this year to determine if artists are lowering their fees or if my partners are looking at a greater number of less expensive performers. If the latter is the case, they are either instinctively or intentionally following the Kennedy Center President Michael Kaiser’s advice not to cut programming in tough economic times.

I am personally feeling less anxious than I was at this time last year when I was faced with the proposition of putting together a slate of performances without the benefit of as many partnerships as I had in the past. Of course, it also helped that I walked into the meeting knowing a show I started conversations about two years ago would be opening my season.

Another thing that came up was a desire to have much closer communication between those organizations that aren’t consortium members and those that are. Someone initially proposed Bela Fleck, Zakir Hussain and Edgar Meyers for the coming season unaware that they were playing with the symphony this year. This represents something of a missed opportunity for the symphony since they have played in at least one of our member’s venues before and could have partnered to take the performance there. (Though it ain’t cheap and given the symphony’s recent financial problems, it was probably more prudent to do as they had.)

Having heard how great the concert was, member organizations seem likely to pursue presenting the trio alone. People expressed regrets that the two weeks notice they received in speaking with agents didn’t provide the opportunity participate in the tour this time around. The problem of duplicating another local arts entity’s efforts has been an ongoing one. Any show that doesn’t have an agent or rights holder monitoring it for geographic conflicts, Shakespeare’s shows for example, has the potential of popping up more than once as a local offering. In some areas groups try to get together and alert each other to future plans. But even that arrangement might not be effective if groups need to postpone their final decision making until later.

That said, we all get tons of emails every day alerting us to routing opportunities. It is amazing that there are actually some acts touring whose plans we haven’t heard about.

Is This The First Step To Better A Structure?

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If you haven’t heard yet, Michael Kaiser, President of the Kennedy Center has decided to turn the Center’s resources, knowledge and expertise toward helping arts organizations around the country weather the current financial turmoil in a program called Arts in Crisis.

I am very hopeful about this effort and I want to encourage people to participate either as a seeker of knowledge or as a mentor. Like many people, I have some reservations. My primary concern was if he and his staff were really equipped to do this. It seems like a big job. I haven’t really been impressed by ArtsManager.org which is also a service they offer. The discussion boards are barely trafficked, resource area doesn’t have much and job boards are completely empty. I can participate in more lively discussion on blogs and other forums without having to register. There are much better free job and resource sites.

On the other hand, Arts in Crisis effort might be closer to the Kennedy Center, and certainly Kaiser’s true competencies. There are few organizations in the country who have the resources and knowledge to act as brokers of knowledge in this manner. Frankly, if this is going to work Kaiser might do well to tap those other few organizations to get involved and provide guidance, resources and leadership in encouraging people to become mentors. This may mean that Arts in Crisis needs to leave the Kennedy Center’s direct control if another has the infrastructure to marry knowledge with need. The National Performing Arts Conference Conveners and Partners, for example, have databases full of arts professionals and have had more personal and direct contact with them than the Kennedy Center has.

My optimism and hope is that the current necessity is the mother of invention of a method of partnering, mentoring, information sharing and learning that arts and cultural institutions sorely need. If some strengthening network emerges out the road Michael Kaiser and the Kennedy Center have started upon, that will be great.

My concern is that for this to happen there is a lot of resistance to overcome. People might have fear of revealing weaknesses to local competitors or fear of mentoring a competitor only to have them use the good advice to eclipse them. It might be best to match up people who aren’t too far away to drive for site visits but distant enough not to be in direct competition.

There might be fear of helping another organization will mean neglecting your own. Or people might just not think they have anything to offer. One of my initial thoughts was that I wished I had the knowledge necessary to help–forgetting for a moment that I have contributed a respectable amount of constructive feedback for the PACE construction project.

The truth is, a lot of arts professionals with a great deal to offer may not have the first clue about how to effectively mentor and provide feedback to others in the industry. It will probably be important for the Arts in Crisis team to provide training videos and printed materials to assist in the process. My suspicion is that it may take a lot of poking and prodding from discipline service organizations and state/local arts councils to get people to imagine themselves as a mentor and download the materials.

As I said, the best of all possible worlds will be one where the industry emerges with greater strength and unity, confident and having proved they are a force to be acknowledged by governmental entities.

Going beyond that, the ideal would be for many organizations to form productive partnerships and then be able to go out and instruct others in their core competencies. One group might have developed a crackerjack presenting consortium, another might have a great method for developing and producing new works in partnership with higher education writing and performing arts programs, still another might have successfully leveraged their collective purchasing power to share legal, accounting and facilities services.

What will ultimately strengthen us is not depending on the expertise concentrated in a few central entities. It is going to be cultivating collective strengths
and having a system by which others can access the knowledge, even if it is as simple as having a list of the right people to call.

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