Grouse: What You Do When Your Salary Is Too Meager To Afford It

It looks like it was a weekend for griping about performing arts. Ken Davenport at Producer’s Perspective opened the floor on an atypical Saturday post asking people to share their gripes. He promised to make it a monthly ritual if he got more than 10 responses and he easily passed that mark. A summary of the comments in one sentence would be – “How can they charge such high prices for tickets, yet pay me so little if I can shoehorn my way into a position at all.” There are a few complaints about audiences thrown in for good measure. The general source of the comments seem to be people living in and around New York City with a few people coming form other places. The tenor of most of the comments will be familiar to you if you work in the arts at all and are familiar with the New York City scene. Those aspiring to careers are following the same path those before them followed. This includes tales of people both inside and outside the business wanting them to work for fun or for experience.

My initial thought was that Broadway won’t change because it doesn’t have to and that people need to look elsewhere for their experience. While a similar situation is just about as institutionalized outside of New York City, those organizations are at least marginally aware that they need to find a better way to run their business and interact with their employees.

Which brings us to the second post I came across. Barry Hessenius posted an entry on his blog noting that essentially every job description for an executive director and senior management of an arts organization seems to be taken from the same template without any effort to acknowledge the actual specific needs of their organization.

He provides a tongue in cheek translation of this:

“The successful candidate will be a strong leader with excellent management and interpersonal skills. S/he will have the proven ability to build productive relationships with a broad range of internal and external constituencies, and have the demonstrated ability to work collaboratively with the various segments of the community. S/he will be an experienced supervisor with the ability and willingness to mentor staff and encourage staff development. S/he will foster an atmosphere of teamwork and collaboration among staff and volunteers throughout the organization. S/he will have a strong working knowledge of programs, production, board relations and operations. S/he will have excellent financial management skills and a track record for achieving budget goals…”

Into this:

“We want someone smart enough to help us figure out a cool vision for our future (that one is stumping us); someone who will attract great talent to the staff (though we can’t pay the staff very much) and whom the staff (despite working conditions that are hardly ideal) will love and follow anyway (someone who will hopefully get them to perform above their potential, because actually we’re understaffed by all reasonable criteria). We want someone who can make various factions of the board (currently somewhat dysfunctional and at each other’s throats) work harmoniously together and take on an ever greater workload (or in the alternative someone who will assume the board’s workload for them because it’s highly unlikely they will do much more than they are doing right now – which isn’t that much). We try not to micromanage, but we still do. We’re looking for someone who can get the best out of us, but someone enough like us so we are comfortable with them; someone who will push themselves, but not necessarily push us too hard. Did we mention that we want someone who can raise a lot of money? “

I have only excerpted a small portion of his translation so you will want to visit the entry to read the whole thing. I have also excerpted a portion of his sample job description. Trust me when I say you don’t need to go to the entry to read that. You have seen it many times before. I did a verbatim Google search on a couple phrases from Barry’s sample and found a number of job listings using them. I understand a desire not to reinvent the wheel, but if you are looking for the same person as everyone else, most organizations are bound to be disappointed. There are only so many of those paradigms to go around. The truth is, most organizations are indeed looking for someone a little different from the rest.

Substitution Blues

Ken Davenport posted some interesting information about the impact of absenteeism in Broadway shows on Producer’s Perspective. He was curious to learn if the need to have an understudy stand in was having an impact on audiences so he commissioned someone to study the question.

The impetus for this was the increasing rate of absenteeism in Broadway shows, particularly West Side Story. I had read the NY Post article Ken links to back in August and I couldn’t believe there was such a high rate of absences given that there are no lack of performers who are just as talented waiting to step on to the Broadway stage. Cameron Mackintosh did clean house on Les Miserables when he felt the quality was flagging so it seemed pretty risky for actors to appear to be slacking off. In retrospect, I suppose there is always the teensy little chance that the Post sensationalized the problem beyond the reality.

While some respondents to the survey liked the idea of an understudy having a chance to surpass the star, absenteeism was generally seen in a negative light. The perception was that it is becoming more prevalent and that the quality is not the same. Some respondents felt that they had to apologize to the guests they asked along or advise their friends not to attend the show. On the whole, people said they are becoming more cautious about their ticket purchases.

Davenport suggests the Actors Union and Producers get together to explore the problem. It should be noted that his survey results said people thought there was more absenteeism, but there was no study done on the question of whether there actually is more absenteeism over all. Though as a practical matter, the truth has little bearing if audiences have decided the problem is widespread and are acting accordingly. As Davenport suggests, better training of understudies may begin to reverse the perception that understudies are offering a vastly inferior product.

One of the commenters on the entry suggests that the understudy notice in the program book may have a psychological effect prejudicing a person against the show before the curtain rises. (Though I have attended a show where there was a small flurry of the notices falling out when I opened the Playbill. That certainly didn’t help my confidence.) Of course, eliminating proper notice probably runs afoul New York’s fraud laws.

While reading the entry, I recalled Holly Mulcahy’s September column on The Partial Observer about substitutions in orchestra programs. I wondered if the practice of changing up a concert offering was undermining confidence in orchestras as much as changes in casts are in Broadway shows. And has anyone ever done a study on that?

Assorted Arts Candy

Okay, some fun links from around the web today-

First off, you can have your big performing arts centers and arts organizations with multi-million dollar endowments and budgets, I would wake up happy every morning if I could say I worked here. (I wonder if they have 24 hour security to keep people from eating the building.)

Second, I wanted to point out an article on the always helpful Non-Profit Law Blog about common problems with organizational by laws. I passed the link on to an organization of which I am a member because we spotted some of the same issues with our bylaws and I figured there might be more still to examine.

The entry also includes potential problems when using another organization’s bylaws as a template for ones own.

Last, I wanted to direct people to an entry on Ken Davenport’s The Producer’s Perspective about a Hungarian immigrant who created a theatre ticket discounting organization in NYC that preceded the TKTS booth in Times Square by nearly a century.

Joseph Leblang received free tickets to shows in exchange for allowing posters to be put up in his shop. What he did was turn around and sold his tickets as well as those received by the neighboring shop owners for less than full price. The theatre owners weren’t happy but ended up turning their unsold stock over to Leblang because he did such a high volume business.

Davenport ends with an observation about keeping ones eye open for opportunity. There were many shopkeepers receiving tickets who could have started the same sort of endeavor but none did. Or at least none emerged to significantly challenge Leblang.