Joe Patti

I have been writing Butts in the Seats (BitS) on topics of arts and cultural administration since 2004 (yikes!). Given the ever evolving concerns facing the sector, I have yet to exhaust the available subject matter. In addition to BitS, I am a founding contributor to the ArtsHacker (artshacker.com) website where I focus on topics related to boards, law, governance, policy and practice. I am also an evangelist for the effort to Build Public Will For Arts and Culture being helmed by Arts Midwest and the Metropolitan Group. (http://www.creatingconnection.org/about/) My most recent role was as Executive Director of the Grand Opera House in Macon, GA. Among the things I am most proud are having produced an opera in the Hawaiian language and a dance drama about Hawaii's snow goddess Poli'ahu while working as a Theater Manager in Hawaii. Though there are many more highlights than there is space here to list.

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Stuff You Can Use: Tech Soup

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Ah, technology! Today I was sitting in my theatre attending a meeting. A few rows ahead of me was a woman who I was supposed to meet in my theatre after the meeting. About a half hour before the meeting was schedule to end, the woman texted her assistant asking her to call me and let me know she couldn’t make our meeting. I am not quite sure why she didn’t just get up and talk to me. The room was only 1/4 full so it wouldn’t be hard to find me. People were moving in and out to use the restrooms so there was no unstated prohibition against getting up during the meeting. But I suspect this is the sort of technology use I need to expect in coming years.

With that in mind, I wanted to point out a webinar Arts Presenters held in June about non-profits using technology. Arts Presenters had a representative of Tech Soup, Becky Wiegand, talk about non-profits using technology.

Tech Soup is a non-profit which, among other things, administers technology donations and reduced fee programs to non-profit organizations for companies like Microsoft and Adobe. If a company has conditions like only wanting materials to go to health services and after school programs for kids, Tech Soup distributes the products to people who qualify. Registration with Tech Soup gives you access to these programs and require you verify your tax status and purpose.

Once your organization is set up, you can go “shopping” for software. Their web interface apparently advises you if are eligible to receive the software or not. If you don’t qualify or don’t see something you would like, you can make a request for a donation.

Tech Soup also offers articles and webinar classes to help you discover how to use technology and what the potential value might be. So you can learn about low cost donor management software and what an effective use of Facebook might be for your organization. The site also has forums upon which you can ask other members things like their experiences using software you might have or be considering.

I strongly suggest investigating Tech Soup’s site to learn more. It is probably worth listening to the webinar. It is an hour long, but this particular piece actually has a video of the slideshow/web navigation that accompanies the talk. You can see where to look on the Tech Soup site to find various resources. Ms. Wiegand also mentions a lot of other technology resources that provide information, services and software either for free or more affordably than generally available and visits some of those sites as well.

Waiting For Tickets And Healthcare

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This weekend I happened upon a few websites and stories which I felt were interesting enough to expound upon. However, under the harsh light of Monday, they didn’t really excite me much any more.

There were two tidbits I liked that explain themselves well enough without any help from me.

First was a letter reprinted on Producer’s Prospective by Ken Davenport from a woman who expresses her amazement that tourists go to NYC and stand online at the TKTS without an idea what any of the shows are about. “They were going to buy tickets and they had budgeted the money, so they were going to spend it. It didn’t really matter on what.”

She makes some suggestions about why tourists might not completely trust the young people who provide those in line with information and how things can be better handled. Probably some lessons there for all of our ticket office operations.

The second thing I wanted to point out in case it got lost amid all the other static on the topic is that Americans for the Arts was joined by a coalition of 20 arts organizations in advocating the federal government for better health care for artists.

We call on Congress to pass:

* A health care reform bill that will create a public health insurance option for individual artists, especially the uninsured, and create better choices for affordable access to universal health coverage without being denied because of pre-existing conditions.
* A health care reform bill that will help financially-strapped nonprofit arts organization reduce the skyrocketing health insurance costs to cover their employees without cuts to existing benefits and staff while the economy recovers. These new cost-savings could also enable nonprofit arts organizations to produce and present more programs to serve their communities.
* A health care reform bill that will enable smaller nonprofit and unincorporated arts groups to afford to cover part and full-time employees for the first time.
* A health care reform bill that will support arts in healthcare programs, which have shown to be effective methods of prevention and patient care.

One of my earliest blog posts was about artists exchanging their skills in a hospital for health care. The rancorous debate raging about health care should concern a lot of people because the plans being discussed in Congress represent the best hope for artists to get health care since Fractured Atlas came on the scene.

Will Artists Save The Motor City?

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NPR had a story on All Things Considered yesterday about people moving to Detroit lured by dirt cheap property costs and a belief in the potential the city has. (Listen to the story rather reading the text which doesn’t accurately reflect the audio.) Among those interviewed are a small group of artists hoping to establish a little colony that “are interested in working on houses but also interested in working in social ways. Be a part of the neighborhood themselves..”

It will be interesting to see if they bring vibrancy to part of the city…and resist being displaced by any gentrification they may inspire.

I haven’t really seen it as part of my career path, but I always thought if I had an opportunity like this and the resources to pull it off, I would buy up buildings or warehouses and turn them into spaces artists could practice their craft. Even though I am in the performing arts, I never really considered opening a performance space. I think I would have rehearsal spaces for theatre, dance and music as well as studios for visual artists. A good situation would also allow me to get an apartment building so that visual artists could be in residence a few months while they created and then move on. With other artists around, they might find inspiration and collaboration in the people and environment without actually having to move permanently.

While Detroit offers this sort of opportunity, I wonder if I have the energy to make something like this happen. I live a fairly spartan existence so the prospect of living in the back while renovating the front doesn’t bother me. I just don’t know if I can be a one man renovation squad for the time it would take to get things to a place where the project could start paying for the next phase. That is assuming enough artists move to Detroit interested in utilizing the spaces.

But as I said, since I never really saw this as part of my career path, I haven’t invested much thought in how I might accomplish it. The idea has mostly been idle speculation born of visiting many towns and cities that seemed to lack good rehearsal facilities for the individual/small group artists.

I figure it is worthwhile posting the idea here on the chance it inspires someone to explore doing it in their own town, say Detroit.

Human Touch Is Always Important

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Back in March I had mentioned that we were in the process of re-evaluating our emergency procedures and noted we had recently had automated external defibrillators (AED) installed.

If you aren’t familiar with them, AEDs are designed to save lives by essentially talking untrained people through the process of shocking a person’s heart back into a normal rhythm. The machine can detect a normal heartbeat so that you can’t actually use it on someone who doesn’t need it. (Such as part of a fraternity prank.) In fact, it is apparently mandated that the machine rather than a human make the decision as to whether a shock should be administered. The devices were first deployed around O’Hare airport and were such a success at saving lives, you can see them placed all over these days.

I was refreshing my CPR/First Aid training today in a session that also dealt with AED use. Due to my impression that the machines empowered an untrained person to save a life, I was surprised to learn that CPR training was an essential component of AED use and training. The AED isn’t of any use on those whose hearts have stopped but can help if your efforts at CPR have managed to establish a rhythm. (Our model at least coaches you on whether your compressions are deep enough and provides metronome cues to keep you on pace.) Of course, CPR should be started while you are waiting for the AED to be retrieved.

There are apparently companies that eschew the CPR training and insist only on the AED training depending pretty much entirely on its abilities and those of anyone who may be passing at the time. I don’t care if the machine gets to decide whether to administer a shock. Given how much arts organizations depend on the goodwill of that community, I can’t imagine eliminating human contact in favor of a machine is wise when it comes to life saving. It was a good idea to have some CPR trained staff before the AED came on the scene and it still seems prudent even with the presence of equipment that greatly increases survival rates.

Another interesting tidbit I learned, though I can’t attest to its veracity, is that most of the first AEDs manufactured were red. Given the association of red with emergency services, this seems logical. According to our trainer, lay people were less likely to use the AEDs because they perceived them to be emergency personnel only equipment. Seems reasonable, but maybe he was just trying convince us to accept ugly neon green AEDs.

While that little fact has nothing to do with the importance of training our staffs, it does illustrate just how important even the most subtle design choices can influence people. (And lends credence to the consultants who get paid to obsess over what tie a political candidate is going to wear.)