Manufacturing Your Worst Enemy

I was reading on Fast Company about a company called ePrize that didn’t have a sufficiently large competitor so they created one to keep themselves innovative. ePrize created a company called Slither complete with logo, an industrial espionage group and history of competitive campaigns. (Though I am not sure about the latter two. That may have been the writer taking poetic license on ePrize’s poetic license.)

By asking its employees what they think their counterpart at Slither would do differently, Linker says ePrize “creates a fun, safe opening for continual discussion about what the company could do better.”

Ask yourself these three questions to see if a threat can unblock your business’ innovations.

1. Who or what is our worst enemy?
2. What is our enemy doing that we can do better?
3. Can we create an enemy to spark new ideas?

Arts organizations have no lack of competition of every shape and size so they have no need of creating an entity for that purpose. I was thinking that perhaps creating an imaginary competitor might be helpful in removing emotional elements which may present an impediment to objectively approaching problems and generating solutions. As I noted a year ago, there is a lot of emotion investment by those working in the arts.

In my personal experience, there is often a lot of envy for our arts neighbors: The other guys are favored yet undeserving of the grants they receive. The other guys are the darlings of the community. The community will give lots of money to save the darling from their missteps but don’t give us a second look. The other guys are bloated, arrogant and outdated; we are lean, innovative and the wave of the future.

In some places this attitude is more prevalent, other places it is less.

By creating an imaginary enemy, you can concentrate on responding to events without the emotional subtext lurking beneath the conversations. Yes, there are plenty of groups out there eating your lunch, but your biggest problem is The House of Extraordinary Matinee idols. (THEM) Your fictional enemy, THEM, noting the trend of sold out shows has decided to program seasons of 100% musicals. How do you position your next season in relation to this imagined challenge?

The fictional enemy doesn’t have to be a proxy for an actual rival in the community, it just has to present a credible challenge to your organization in order to spur innovation and creative thinking. I will confess there are three local organizations that do musicals 100% and others that include a couple in their seasons. I don’t see them as a direct threat to my audiences as I am annoyed by the fact they are essentially forced by the dearth of commercially viable musicals to mount a show another has done a year or so later. It drives me crazy to see the same titles coming around again. (One recently had to promote their production of High School Musical as the first community theatre production in the state because at least nine schools in the county have mounted it in the last three years. Last February & March, three schools performed it in the course of two weeks.) I frankly feel less agitated and more rational when I think of how I would approach the problem of the disembodied THEM.

Now as I said, I don’t see these groups as a direct threat to me. Other than being philosophically offended when I see their advertising, on the whole I don’t have any ill-feelings for them. I rail about the lack of diversity in local offerings for 5 minutes, mostly to entertain myself, and then get on with my day. There are others groups and factors I see as more direct competition. I don’t really harbor any ill will for them either. However, if I were going to design a hypothetical competitor, one of the things it would probably do is produce all musicals all the time. This is because it would have the characteristic of being a popular draw competing for people’s free time and disposable income but not have more elements in common with those I perceive more directly as rivals. Making the fiction resemble reality too closely might impede my ability to stay dispassionate.

Give it a try as an intellectual exercise. Think of a hypothetical entity with characteristics that might challenge you and decide how you would respond. When you have completed your thought process, think back and see if you actually acted that way in a similar situation. I will admit, hypotheticals can only help you so far. It is one thing to talk about how you would handle an irate customer and then discover how you really react in that situation.

In a sense though, what I am suggesting is a sort of reverse engineering where you reflect on the challenges you have faced with the emotion removed. That is why you need a fictitious opponent. When you engage in hindsight, you bring the emotional memory of what happened into your decision making process. Analyzing a situation in terms of “when he said X, I wish I had responded with Y,” can involve anger, resentment and self-recrimination. Also well phrased retorts, while satisfying, don’t solve the larger problem. Coming to the realization that your policies appear inconsistent to a hypothetical segment of your patrons can lead to communicating the policy differently or scrapping it altogether.

Theatre of the Future Gives Me Ulcers

I happened upon the YouTube video below by Imagination Stage. I surmised that it was part of a contest of sorts held by Theatre Communications Group for organizations to make a video about the future because it is organized in the TCG YouTube account and most of the videos seem to deal with the future of theatre. Also, I have a vague recollection about the contest being listed somewhere.

At first I was a little depressed by the world they portrayed. Then I realized they probably have a pretty accurate view of how things will be. The opening where the girl is getting poor grades, most likely because she is involved in theatre, is actually pretty comforting because it show that some things won’t change.

At first I was a little put off by the idea that she was learning acting from a hologram, especially given that the hologram was pretty over the top. Of course, I figured holograms and virtual reality would be part of the future of theatre back when I started the blog. On the whole, I thought the video was well done and the details of the user interface they portrayed was spot on.

For a moment I was also a little turned off by the idea that acting instruction was structured as a video game with levels to advance through that people would try to gain shortcut cheats through.

Then I thought, we should be so lucky to have people that invested!

I was also heartened by the fact the young woman in the video wouldn’t even consider giving her friend a shortcut hint. There are no shortcuts to hard work, after all.

What disturbed me the most though was the concept that a production would be subject to the caprice of whether talented people chose to log in or not and doing so at the last minute. The video shows the young woman manifesting in a theatre and the director saying they hoped she would log on, tossing out an auditioner who was less qualified for some reason. I assumed she hadn’t obtained enough points/levels. Then the young woman rehearses as a hologram opposite live people and performs as Juliet at the opening the next night.

As I acknowledged though, it isn’t outside the realm of possibility. If audiences are waiting until the last moment to buy tickets, could not artists delay the decision about which production they wanted to be involved with until the last minute? If performers have the ability to manifest themselves as holograms in 2028, opportunities become available across the entire country and perhaps the world.

As long as there are more actors than roles, then there will always be competition. But then competition for elite performers also becomes extreme. Get great reviews for your performance as King Lear in Madison, WI one night, you could receive an offer to play Lear in Hong Kong the next night and actually be able to do it. What worries me is the ulcer inducing environment this will create for arts managers.

But damn, wouldn’t bring a real sense of excitement and unpredictability to the arts. The most notable companies won’t be those who can maintain a stable cast, it will be those who can produce a consistently high quality product regardless of the vagaries of the cast.

Must Remember: Innovative, Not Creative

I have been over at Artsjournal.com reading the entries in the Arts Education discussion. The entry that gave me most pause was one by Eric Booth today where he notes,

“people in business have asked me if we can just stop using the word “art” because they stop listening. They then confessed they are not really interested in the word “creativity” either–they kind of glaze over–they like the word “innovation” because it is the product that they really care about, getting new business-ready products as a competitive advantage.”

A Rose By Any Other Name Is Just As Fluffy
This is not something you want to hear if these same business people are the ones involved in the philanthropy decisions for companies. Booth makes some interesting points answering comments in that entry which expound on this idea. He says business people feel creativity is a “fog-sculpting word that fluffy artsy people use.” They prefer innovation because that is the result they seek. They see creativity as being on the path to innovation and they will tolerate the use of the word as long as we can trace the path for them.

I couldn’t help thinking that innovation is easily as nebulous a word and only derives its power from the fact they repeat it back and forth to each other. Recall these are the people who were tossing “synergy” around as a desired outcome a few years ago.

Direct and Indirect Arts Encounters
As I was reading the multiple entries on arts education, I was reminded of a locally produced show on the public radio station I heard early last month on the topic of technology use in the classroom. Now there are many options for including art in a student’s experience from a direct experience with a performance or having the students perform/create themselves. On the other end of the spectrum is including art in instruction of other subjects. Making those hand shaped turkeys while teaching about the first Thanksgivings, for example.

Focus on the Objectives, Not the Tools
What I saw as applicable from the radio show about using technology in the classroom is on the latter end of the spectrum. The people on the show talked about the importance of focusing on the learning and not the device. One of the guests who is involved with a local foundation said that they wouldn’t provide grant money for a project seeking to use cell phones in the classroom because the focus was on the technology rather than the learning. The example he gave of what they would be interested in supporting was a program that focused on how students learn and how to develop critical thinking skills. If the teachers decided to have students collect and record information as part of this process and realized that one of the best methods available would be by having students utilize cellphones since they always had them handy as they go through their day, the foundation would be interested in funding this sort of endeavor.

Given that I am in the business of offering live performances, my first vote is always going to be for live interactive experiences with art. Watching or participating in some sort of activity is my first choice when it comes to arts education for any demographic or age group. You will never achieve any real aptitude either in understanding or execution if your interactions with art is slipped in between the pages of some other subject. You may develop appreciation, comfort and familiarity which these days is not to be discounted. But I want people able to enjoy interactions with art.

Wherein I Contradict What I Just Said
Now all that being said, I am going to do a little reversal. What seemed to be the core of the discussion regarding technology in the classroom was the idea that you shouldn’t define what you need to be doing in the context of popular technologies, rather how the technology can facilitate what you really need to be doing. That is my basic point when I suggest people not jump on adopting every new technology that becomes vogue. I think there may be some validity in taking this approach when advocating for arts education.

Arts Prescriptions
Right now a lot of the arts education is promoted along the philosophy of “You must have Mozart or you brain will atrophy.” This is the case made for in utero exposure as well as arguing music will raise math and science grades. The prescriptive approach to arts advocacy doesn’t really benefit us in the long run. Saying that you have to integrate cellphones into classroom instruction is much the same approach. You don’t need to use cellphones, you need to teach critical thinking and the cellphones are a tool. You can use the arts to teach critical thinking. Heck, the arts don’t exist in a vacuum today and they certainly didn’t in the past. The subject can be used to teach literature, history, politics, etc,. I did well in history, but I would have been all the more interested had I learned that someone commissioned a work to tweak the nose of an enemy or rival.

I will admit I haven’t had a lot of experience seeing it implemented, but whenever I hear people talk about integrated curriculum whether it includes arts or not, it sounds so clunky and unwieldy. The way it is described sounds very prescriptive and evokes an image of alternative subject matter inserted in a textbook on handwritten sheets of looseleaf because an administrator decided that this was the new way it was going to be taught. I am sure there are very successful programs out there on which to model an approach but I am entirely unaware of them.

Everyone Is Happier With Shoes That Fit Well
What the arts have to do is convince educators and decision makers who aren’t familiar with our disciplines that their instruction does not necessarily have to be defined by a need to shoehorn the arts in but rather that the arts can be a tool that integrates smoothly into achieving their objectives.

Of course, if you see an opening to champion direct arts instruction and after school activities, push, push, push for that!

Out Damn Robot!

First it was cars and real estate, now the Japanese are making a move on our arts industry! Back in April, I wrote about the Honda robot</at that conducted the Detroit Symphony.

Now Mitsubishi is attempting to build a better actor. Actually, Mitsubishi built the robot. Osaka University developed the software to allow the robot to interact with others on stage.

According to the BBC article, “In the play, the robot complains that it has been forced into boring and demeaning jobs…”

Sounds to me like the robot has already immersed itself in the daily life of an actor.

I guess Futurama had it right and one day we will be treated to performances by the likes of Calculon.